[工作总结/汇报]有效沟通-communicationbasics

[工作总结/汇报]有效沟通-communicationbasicsbccommunication basicsauthor: contributors: kim soskin susan caraviello pete samson john clarkemarch 1998copyright© 1998 bain & company, inc.communication basics agenda• objectives of communication• planning your message • developing your message• delivering your message: speaking• delivering your message: writing • key takeaways • additional re..